TRAINING IN DETAIL

Training

           Training refers to a planned effort by a company to facilitate employees' job related competencies.

What are competencies?

• knowledge
• skill
• behaviours

that are emphasized in training and applied in day to day activities.

The most widely used competencies by employee are

• Communication
• Leadership
• Teamwork
• Customer Service
• Result orientation 
• Problem Solving

             Training is not just to develop skills.A company should view it broadly as a way to create intellectual capital.

Intellectual capital includes

•  Basic skill          - Is necessary to do ones own job.
• Advanced skill   -To use technology and share information.

Some basic skills that every employee should have

• Communication
• Computer basic knowledge
• Customer service
• Team Work
• Continuous Learning
• Problem solving
• Empathy

High Leverage Training

                         Training that uses instructional design process to ensure training is effective and compare with other company training program.

TRAINING AND DEVELOPMENT

              Training and development aimed at bettering the performance of individuals and groups in organizational setting.

Training

• It is an activity focused upon, evaluated against the job that an individual currently holds.
• Training refers to a planned effort by a company to facilitate employees' job related competencies.

Development

•  This activity focuses upon the activities that the organization employing the individual, or that the individual is part of, may partake in the future, and is almost impossible to evaluate.